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Terms & Conditions

USE OF WEBSITE

All the content of the website Zweler.com is sole property of Zweler and it should only be used for personal or non commercial use only, any other use of the content of Zweler apart from the one mentioned above is strictly prohibited. You have the permission to download electronic copy and printout of any content from Zweler for personal and non commercial use and you agree to not publish, transmit, reproduce, modify, distribute or commercially exploit it in any way.

TRADEMARK & COPYRIGHTS

The name, trademark, logo, graphics, images, artwork, products & video clips are the registered and unregistered trademark of the website owner and any infringement to the same is liable to legal action as per Government of India.

WARRANTY

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

PRODUCT AVAILABILITY & PRICES

The prices of the products on the website are calculated using current market prices of precious metals and gemstones. These prices are relatively volatile and hence, are subject to change at different times, without any prior information. Prices on Zweler.com are therefore subject to change without notice. Please expect to be charged the price for the Zweler merchandise you buy as it is listed on the day of purchase.

PURCHASE

Any user who wishes to purchase an item from the website can either:

PRODUCT WEIGHT VARIATION

The product weight and amount mentioned on the website for jewellery may slightly vary during the manufacturing process of the product. If the weight of the final product is less than the one mentioned on website while manufacturing, the difference amount will be refunded to the customer. Similarly, if the weight of the final product is higher than the one mentioned on the website, the additional cost will be applicable on the buyer. The difference in the weight can only be disclosed after the final product is ready.

USE OF PROMO CODE

Zweler.com has the right to refuse the usage of any promo code at any given point of time.

DISCLAIMER OF LIABILITY

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You also specifically acknowledge that Zweler.com is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

The law of certain countries may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall Zweler aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Zweler by you for accessing Zweler.com web site.

CANCELLATION & RETURNS

You can cancel an order in 3 working days of placing the final order.

APPLICABLE LAWS

Use of this website shall in all respects be governed by the laws of the state of Gujarat, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India, Gujarat, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

This user agreement and all the rules and policies contained herein and any of your usage of website and your dealings at Zweler.com shall be governed and construed in accordance with the Law of India. By visiting Zweler.com, you agree that the Law of India, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute that may arise between you and Zweler.com. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Zweler relating to your access to and use of Zweler.com.

PRODUCT DESCIRPTION

Zweler makes all reasonable efforts to display the products listed for sale on its web site as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. Zweler cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. In addition, Zweler does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While Zweler makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Zweler reserves the right to refuse sale that item. If the pricing error is discovered after payment has been finalized, Zweler reserves the right to cancel the sale and refund the transaction in full. If a product offered by Zweler is not as described, your sole remedy is to return it in unused condition.

UNLAWFUL & PROHIBITED USE

You agree not to upload, post or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libellous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, Worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and with a view to compromise the data security and integrity, and obtain sensitive personal or financial information.

You also agree not to use the Zweler website or online mediums to: (i) impersonate an employee or a representative of Zweler, its divisions and subsidiaries; (ii) misrepresent your identity or affiliation with a person or entity; (iii) send bulk mail, spam, “chain letters” and other unsolicited and unauthorized communication; (iv) attempt to gain unauthorized access to any portion or feature of Zweler.com or any other system or networks connected to Zweler.com or any other services offered through Zweler.com, and/or other accounts not belonging to you, or violate security of any portion of Zweler.com, by hacking, password mining or any other means; (v) obtain or attempt to obtain any information, materials or documents not purposely made available through Zweler.com or online mediums through any means; (vi) attempt to interfere with the proper working of Zweler.com or any transaction being conducted on Zweler.com or to restrict or inhibit any other user from accessing or using Zweler.com, by means of hacking or defacing any portion of Zweler.com; (vii) violate any applicable local, state, national or international law, including without limitation regulations under Indian Court of Law.

You agree to defend, indemnify, and hold harmless, Zweler and its officers, directors, shareholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of Zweler website or your breach of these Terms of Use or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Terms of Use.

TRANSACTION STATUS

In the event the bank rejects to honor any payment transaction made by a user towards an order, Zweler.com shall have the right to refuse to ship the order to the user without any liability whatsoever.

In the event the payment gateway selected by the user has flagged the transaction as fraudulent due to any reason, Zweler.com shall have the right to refuse to ship the order to the user without any liability whatsoever. In such a case, the user may receive a call from our Customer Service Team for relevant documents required to confirm the transaction, and if the fraudulent flag is not removed by the payment gateway, Zweler.com may not be able to fulfil the order. The paid amount will be refunded via the same payment mode.

ADVANCE & PART PAYMENT

Zweler.com may, at its sole discretion, request the user to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by the user at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by the user at the time of placing the order shall not be refunded by Zweler.com to the user in the event of cancellation of the order for any reason whatsoever.

We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the cardholder having exceeded their pre-set limit.